We received an urgent message from a local restaurant last night (saturday) highly concerned about an unhappy Yelp user. While we are happy to help any time of the day, we first re-assured the owner that all will be fine. There is strategy to this. This is what inspired this morning post, so good morning!
Why does Yelp not offer a feature to notify the business owner, that a customer has checked in, or their "Dukedom" is in the house? Wayne/Consult only has an opinion here. Call us if you'd like to learn more.
If a customer has the have the right to post content, reviews & check in's to your Yelp page in real-time, you have the right to know what is being said in real-time, about your business.
After all, shouldn't you be in control the of ALL data associated with your business? Contact us for real-time listening and "Dukedom" discoveries.